Bait-and-switch advertising

What is Bait-and-Switch Advertising?

Bait-and-switch advertising is a deceptive sales tactic in which a company entices customers by offering a product or service at an attractive price, only to switch the offer with a more expensive or less desirable one. This type of advertising is illegal in many countries, including the United States and the European Union. It is considered a form of fraud and can lead to civil or criminal penalties.

Examples of Bait-and-Switch Advertising

Here are a few examples of how bait-and-switch advertising works:

  • A company advertises a computer for a low price, but when the customer arrives, they are told that the advertised item is no longer available and are encouraged to buy a more expensive model.
  • A company advertises a discounted rate for a service, but when the customer calls to book, they are told that the discounted rate is no longer available and must pay the full price.
  • A company advertises a product for a low price, but when the customer arrives, they are told that the product is only available in a more expensive bundle.
  • A company advertises a product for a low price, but when the customer arrives, they are told that the product is out of stock and encouraged to buy a related product that is more expensive.

How to Avoid Bait-and-Switch Advertising

It is important to be aware of the potential for bait-and-switch tactics when shopping around for a product or service. Here are a few tips to help you avoid being taken advantage of:

  • Do your research: If you see an offer that looks too good to be true, make sure to do your research before committing to it. Check the company’s reviews and look for any red flags.
  • Read the fine print: Make sure to read the terms and conditions of any offer you are considering. Look for any hidden fees or stipulations that may not be immediately apparent.
  • Ask questions: When speaking to a sales representative, make sure to ask questions about the offer. If something doesn’t seem right, don’t be afraid to walk away.

Bait-and-switch advertising is an unethical and illegal form of marketing that can cost consumers time, money, and frustration. By following the tips above, you can help protect yourself from being taken advantage of.

References