Marketing research

What is Marketing Research?

Marketing research is the systematic process of gathering, analysing and interpreting data about customers, competitors and the market in order to inform decisions about marketing strategy. It is a crucial part of the marketing process, helping organisations to identify opportunities and develop effective strategies.

Benefits of Marketing Research

Marketing research can provide organisations with a range of benefits, including:

  • Identifying customer needs and preferences
  • Gathering competitor intelligence
  • Monitoring the success of marketing campaigns
  • Identifying opportunities in the market
  • Developing effective marketing strategies
  • Improving customer service

Types of Marketing Research

There are two main types of marketing research:

  • Primary research – this involves collecting data from the target audience directly, such as through surveys and focus groups.
  • Secondary research – this involves collecting existing data from sources such as industry reports and government statistics.

Conclusion

Marketing research is a vital part of the marketing process, helping organisations to gain insights into the market and develop effective strategies. By understanding customer needs and preferences, identifying opportunities in the market, and gathering competitor intelligence, organisations can make more informed decisions about their marketing strategies. For more information on marketing research, please see the following resources: