What is a Graphic Rating Scale?
A graphic rating scale is a tool used in performance evaluations that involves employees rating themselves or being rated by their managers on a variety of skills and/or traits. The scale is typically presented as a visual of a range of ratings from low to high, with some kind of description of the rating at each point along the scale.
How Graphic Rating Scales Work
Graphic rating scales are most commonly used in employee performance evaluations. An employee’s performance is evaluated according to a predetermined set of criteria, such as skills, job knowledge, work quality, effort, and attitude. The employee, or the manager, then rates the employee’s performance on a scale of 1 to 5, with 1 representing the lowest performance level and 5 representing the highest. The employee’s overall performance is then calculated based on the ratings.
Examples of Graphic Rating Scales
Below are some examples of graphic rating scales that may be used in employee performance evaluations:
- Knowledge/Skills: 1 – No knowledge/skill; 2 – Some knowledge/skill; 3 – Adequate knowledge/skill; 4 – Good knowledge/skill; 5 – Excellent knowledge/skill
- Job Quality: 1 – Poor job quality; 2 – Below average job quality; 3 – Average job quality; 4 – Above average job quality; 5 – Outstanding job quality
- Attitude/Effort: 1 – Poor attitude/effort; 2 – Below average attitude/effort; 3 – Average attitude/effort; 4 – Above average attitude/effort; 5 – Outstanding attitude/effort
Graphic rating scales can also be used to evaluate non-performance related attributes, such as customer service, communication skills, interpersonal skills, and reliability.
Conclusion
Graphic rating scales are a useful tool for evaluating employee performance. The ability to provide a comprehensive view of an employee’s performance can help managers make informed decisions about hiring, promotions, and other personnel decisions. For more information, you can visit the following sites: